Explain How Systems Theory Can Help Administrators Understand The Relationships Between Human Services Organizations And Their Environments.

The System Theory. Human Services Organizations And Their Environments

A system theory is one of the common organizational theories used in management and administration today.  The system theory takes organization to be either an open or closed system. A closed system is not usually affected by the environment in which it exists. An open system is affected by its environment. In business, a system theory is used to refer to the way a portion of a company or organization interacts with organization as a whole. A system is used to refer to a set of many different independent parts that work together in an interrelated manner to attain a common goal. A system theory treats organization as a system.

The concept of system theory is very important in administration. It is a very useful way of executing the managerial job. According to Von Bertalanffy (1968), It gives the administrators a framework of looking at the internal and the external environmental factored as whole thing. Through system theory an administrator is able to recognize the best place and the functioning other subsystems within the specified jurisdiction. The systems upon which a business operates is usually complex. Nonetheless, when an administrator manages his businesses by use of the concepts of systems theory, it turns out an easy thing. These concepts provide a way of thinking which, which in on way helps in dissolving this complexity of the situation and in another look, it helps the administrator understand the kind of these complex problems and therefore operate within the supposed environment. 

System Theory Application in Administration.

Knowledge is a vision of systems theory. Under this, the administrator presents the firm as a system of learning and having skills and competences that will lead to the production of knowledge. In his work, the administrator should know that the main point of generation of resources, creation of a resource-behaviour-resource cycle. The entire system will function if the cognitive scheme is enhanced. The administrator is able to monitor the thinking of the system, personal mastery, building shared vision, team learning and mental models as the basis for developing the three main capabilities of learning which are reflective conversation, aspiration fostering, and the complexity of the work.

Fostering value present the firm as a holistic system. The administrator maintains a high integration degree between factors that come up during the process of creating value. Creating value of work is related to the sub-system and supra-system. The administrator can easily allow movement of from single entity supply chain to a chain network that involves many actors.

If a system is in a micro level system, then environment represents its macro level. By applying the approach of the systems, the administrator analyzes the structure of his own system and that of the supra-structure system and applying mitigating and intensifying actions that are desirable for survival. This helps in the modification of borders between system and the supra-systems. Organization are presented as a label patterns of activities that human actions generate and the efforts that they put in to achieve those actions.

According Kast & Rosenzweig (1972), in the system model, a competitive behaviour from a company is very much linked to the ability of that firm to recognize and manage its relationships and functions. Through managing relationships, an administrator is able to establish a channel for communicating, to organize the flow of information, and rationalize and harmonize the development of the firm with external relationships. Administration of a feasible organization is supposed to address and channel its system to an ultimate goal by transforming a static and structural relation to a dynamic interaction with other systems that are viable. Organizing relationships delineates the efficiency of actions from government which plays a central role in contributing to a viable system and this brings satisfaction between systems and also satisfies the supra-system. The harmonic interaction between these systems is enhanced.

Leadership and Management in Human Service

Hasenfeld (2009), says that human service leaders are usually focused on empowering their staff so that they can offer better service to their clients. leadership in human service ensure that the department is durable and try to increase their impact on the overall community. In order to accomplish this, they use techniques that adapt to management, creativity in solving problems and in strategic planning. The invest in the overall success of the organization and concern themselves with the vitality of collective partnerships across the sector the work in. empowering the staff creates a company culture which is banked on cooperation rather than competition, and this gives the clients the opportunity to be treated as whole and outcomes based on focus are attained. Ensuring a long life for cooperation that work on human services is essential since it gives a proactive, practical and a sustainable solution to the overall service recipients. Strengthening collective partnerships and developing needed skills allows those with roles in human service field to make a difference in the communities whenever called to act.


Kast, F.E & Rosenzweig J.E (1972). General Systems Theory: Applications for organization and management. Academy of management journal, 15(4), 447-465.

Von Bertalanffy, L. (1968). General system theory. New York, 41973 (1968), 40.

Hasenfeld, Y. (2009). Human services as complex organizations. Sage Publications.

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